Frequently Asked Questions


Are the flowers real?
Yes — every frame is made with real hand-pressed flowers, carefully preserved to maintain their beauty.

Will my item look exactly like the photos?
Not exactly — each flower and poem is unique, which means your piece will be one-of-a-kind. Variations in bloom size, color, or placement are part of its handmade charm.

How are the poems created?
Each poem is written by the original author, Kiyaza. Some listings feature titled poems, while others can be customized to reflect your story or occasion.

Can I request custom colors or flowers?
Yes! I welcome custom requests for specific colors or symbolic flowers (depending on seasonal availability). Please send me a message with your ideas.

How do I care for my pressed flower frame?
Keep your frame out of direct sunlight and away from humidity to preserve the flowers and poem for years. Clean the glass gently with a soft, dry cloth.

Do you offer gift wrapping?
Yes — all items are carefully packaged, and gift wrapping with a handwritten note can be added upon request. Perfect for sending directly as a gift.

Shop Policies & Guarantee

Handmade Uniqueness
Each frame is handmade with real pressed flowers and original poetry by Kiyaza. No two pieces will ever be exactly alike, which makes every item truly one-of-a-kind.

Processing & Shipping

  • Standard processing time: 3-5 business days (varies by customization).

  • Tracking is provided for all shipments.

Returns & Exchanges

  • Custom and personalized poems are non-refundable.

Guarantee
Your frame is made with love and care. If you ever have an issue with your order, please reach out — I will do everything I can to make it right.